09BUYER FAQ

Clear answers, with the right conditions.

These answers explain what can be discussed and what must wait for the actual product, order and supporting documents.

MOQ

No single public minimum

Actual MOQ depends on product, stock or custom conditions, color, processing and packing.

LEAD TIME

Confirmed after requirements review

Product, quantity, customization, materials, packing and current schedule all matter.

REPORTS

Only when valid and applicable

A certificate or report must match the product, market and buyer requirement.

01

FAQ 01

Can finished sizes be customized?

Custom sizing can be discussed. Available size range, tolerance, measurement method, MOQ and lead time must be confirmed for the actual product and order.

02

FAQ 02

Can edge and grommet details be customized?

Provide the edge construction, reinforcement, grommet material, hole diameter, spacing and corner requirements. Feasibility is confirmed against the product and reference.

03

FAQ 03

What is the minimum order quantity?

There is no single public MOQ for every product. Provide the specification, color, processing, packing and destination for confirmation.

04

FAQ 04

What is the lead time for a bulk order?

Lead time depends on product, quantity, customization, material preparation, packing and current production schedule. Transit time is separate.

05

FAQ 05

Do you support dropshipping?

Dropshipping requirements can be discussed. Eligible SKUs, unit packing, labels, shipping-label handling, quantity and destination are confirmed per order.

06

FAQ 06

Can you ship internationally?

Global shipping options can be discussed by destination and order. Universal coverage, fixed cost, tax-included service or a fixed arrival date is not promised.

07

FAQ 07

Can you provide certifications or reports?

Documents are checked for the specific product, batch, market and request. Only authentic, valid and applicable records should be provided or published.

08

FAQ 08

Can performance be promised for every climate and load condition?

No. Actual performance depends on product construction, installation, load, climate, use and maintenance. Unconditional claims are not made.

SITE DIRECTORY

Start with the buying question that matters

NEXT STEP

Have a question that depends on your exact order?

Send the product, application, size, quantity, packing, destination and required evidence together.

Open the RFQ checklist